FREQUENTLY ASKED SALES QUESTIONS
1) What is the difference between the ' GAME DAY ' and ' TITAN SERIES ' ?
– The live “GAME DAY” content is a propriety color coded alphanumeric text format that is 7 pixels high in a 4 inch high ticker.
– The “TITAN SERIES” is a higher resolution format 16 pixels high that displays text and graphics in a 5.5 inch high ticker, all tickers are designed for close up viewing between eight and one hundred feet and include an automated brightness button.
2) What is the cost of the SKYBOX live sports feed ?
– With all models we include bonus value by including the first years content free, the renewals are just $12.95 per month thereafter for the TITAN SERIES and $9.95 per month for the GAME DAY.
Custom messaging is available for both models at an additional cost of $4.95 per month for either model, it’s optional and not included with your purchase, all renewals are yearly.
3) Can I purchase on line ?
– Yes. Just click on the buy button and you will be taken to the cart, You can use VISA, MASTERCARD, PAYPAL, and others, we also offer a few financing options through PAYPAL or KLARNA, just follow the prompts.
4) What if my order is back ordered ?
– We do our best to maintain inventory of all standard sizes in Las Vegas, we can however run out of inventory depending on sales volume, new inventory is in constant rotation and can be in a one to four week cycle. We accept and deliver the back orders in the order they are purchased on line, this will ensure your ticker is in the queue and guarantee it’s delivery as soon as possible.
5) What content will I receive ?
– We don’t use poor quality canned content, it costs more but we operate our own live newsroom with a team of professional journalists creating sports entertainment with personality 365 days per year in conjunction with our partner Sportradar. We cover all sports with odds for both sides and totals including futures, our stream includes scores with breaking news, hires, fires, trades, injuries and more with special coverage of global events, bowl games, March Madness and the Super Bowl. Once your ticker is on the wall it’s all about the content that you are reading for the next 12 year life span, it has to be the best!
6) How soon do you ship after I purchase on line ?
– We receive your immediately upon purchase and process it usually same to next day.
7) What will my shipping costs be ?
– In order to build value into all SKYBOX products we include delivery to your door through UPS ground. It usually takes three to five days depending on location, we forward a tracking number to your email.
8) Is it difficult to set up ?
– As a factory direct manufacturer we have designed and engineered our tickers with secure powerful patented WIFI technology for a simple plug and activate process with no cables or hassle, we include mounting hardware and power supply along with your set up booklet. We have technical support standing by if required and always get them up and running quickly.
9) Can I order custom sizes ?
– Yes. Many of our commercial and Fancave customers are now requesting lengths of twenty to fifty feet or more, we can also provide really cool perfect 90 degree inside or outside corners and include shop drawings, delivery is approximately six weeks to your door.
10) What is the warranty ?
– We include a two year factory warranty with all models and our surface mount diode leds come with a 100,000 life span for long lasting performance.