Frequently Asked Questions | Technical Issues

– If your subscription has not been renewed go to ” renewals ” at the home page buy products button to activate it.

– If your ticker has dropped off the internet for any reason, storms,power failure, provider etc. Unplug it, wait 30 seconds and then power back up, this will reactivate the wifi chip set.

– If you have changed your IP address or purchased a new router you will need to reactivate your ticker again with the same process you did with the initial set up, follow the instructions carefully included in your set up booklet.

– We will require the 6 digit number from the label on the back of your ticker to identify the model so we can send you a pdf file with the correct set up instructions, this can be sent to technical support by email.

Contact Technical Support

Email: skyboxticker@gmail.com

Phone: 888-884-2537 EXT 1

Contact Sales

Email: ron@tickercom.com

Phone: 888-884-2537

Contact Partnerships Columbus Ohio

Email: john@skyboxsportsnetwork.com

Phone: 888-884-2537

Contact Shipping / Receiving Las Vegas

Email: stevengticker@gmail.com

Phone: 888-884-2537 EXT 3

Contact Accounting

Email: maureen@tickercom.com

Phone: 888-884-2537 EXT 4

Newsroom

Email: tickernewsroom@gmail.com

Phone: 888-884-2537  EXT 5

USA OFFICE:
5075 Cameron St, Suite G Las Vegas, Nevada, 89118

CANADIAN OFFICE:
208 - 2800 Bryn Maur Road Victoria, BC V9B 3T4 Victoria BC


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